GridMRO | Terms of Use
1.1 These Terms are an agreement between you and GridMRO Automation Co., Limited.
1.2 GridMRO Automation Co., Limited is referred to as “we” (first-person) or “us” (third-person) in these Terms and Policies (as defined below). In these Terms and Policies, we also refer to:
l Our website and mobile applications, which may offer features, products, services, or content, including information exchange, referred to as "GridMRO" or "Our Application";
l End users, including visitors accessing GridMRO and those using GridMRO to purchase products, referred to as "you."
1.3 We and our affiliates provide technical and operational support for our application. You may make multiple orders in one transaction on GridMRO. Multiple orders may be packaged together for delivery.
1.4 Your use of certain services and participation therein may be subject to additional policies ("Policies"). We update these Policies from time to time and may release new policies. In case of inconsistency between the Terms and Policies, the Policies shall control with respect to the relevant matter.
1.5 We reserve the right to modify these Terms, and such modifications will not affect our primary performance obligations nor constitute the signing of a new contract. Such modifications will be posted via the “Terms of Use” link in the footer of the GridMRO website and in the "Settings" menu of the GridMRO application. These modifications will become part of these Terms once notified to you and after giving you sufficient time to review them before they come into effect. When we notify you of the modifications to the Terms, we will inform you in accordance with applicable laws that these modifications are considered as accepted by you.
2.1 When using the services, you represent that you will use the services for personal (non-commercial) purposes only, that you are at least eighteen (18) years old, and that you meet the legal age requirements under applicable laws. Products on GridMRO may be suitable for children; however, these products are sold to adults. Certain products may be restricted for purchase by specific age groups or "mature audiences." By ordering such products, you confirm that you are of legal age to view, use, own, or receive these products. We are not responsible for any offensive, obscene, or objectionable content you may encounter, although we may remove or restrict offensive or harmful content in accordance with our content review process.
2.2 You may not use the service if: (a) You are unable to enter into a binding contract with us; or (b) You are prohibited from using the service by us for violating this Agreement or for any other reasonable reason.
2.3 You may need to create an account and select a password and username. When creating your account ("Account") on GridMRO, you agree to provide true, accurate, complete, and up-to-date information about yourself, including your contact details. You are responsible for keeping your registration information up-to-date. Unless otherwise specified in this Agreement, you are responsible for all activities under your account. You agree to monitor your account to restrict access by minors and will be fully responsible for any unauthorized use of the service by minors whom you allow or facilitate. You may not choose a name that you do not have the right to use or impersonate someone else. Without our prior written consent, you may not transfer your account to anyone. We reserve the right to suspend or ban users for violating this Agreement and our policies. If you are permanently banned from using any service, you agree not to create an account or use the service. You may not share your account or password with others and agree to immediately notify us of any unauthorized use of your password or any other security breach, and log out of your account at the end of each session. When you create your account, the account details will be displayed for confirmation before the registration request is sent, and you may correct the registration information before submitting the request. We reserve the right to accept or reject any registration requests, and we are not liable for rejecting registration. When we confirm your registration by email or other means, your registration-related contract on GridMRO becomes effective.
2.4 You may also register an account by linking it to an account from a social networking service ("SNS") that GridMRO allows and its credentials ("SNS Account"). If you access the service via SNS as part of the service features, you may link your account with your SNS account by allowing us limited access to your SNS account information, which is subject to the applicable terms and conditions governing your SNS account ("SNS Content"). You represent that you have the right to grant us access to your SNS account to use the service without violating any terms and conditions governing your SNS account and that doing so will not impose any payment obligations on us or subject us to any usage restrictions imposed by the SNS. Please note that if the SNS account or related service becomes unavailable, or if the SNS terminates our access to the SNS account, the SNS Content will no longer be available on or through the service. You can disable the connection between your account and SNS account at any time by accessing the "Settings" section of the service. Please note that your relationship with the social platform provider associated with your social account is solely governed by your agreement with the social platform provider (if any), and we are not responsible for any personal information provided to us by the social platform provider in violation of your privacy settings in the relevant social account. We do not review any social content for any purpose, including but not limited to accuracy, legality, or non-infringement, and we are not responsible for any social content.
2.5 The language applicable to these terms is the language version of the country/region you have selected on GridMRO.
2.6 The current version of these terms will always be displayed, and you have the right to print or save an electronic copy.
3.1 You agree to use the Services for your own and personal use, and not on behalf of or for the benefit of any third party or for any commercial purpose, and only in a manner that complies with these Terms, the Policies, and all applicable laws. We are not responsible if you use the Services in any way that is a violation by you of any applicable laws.
3.2 You are responsible for all activity associated with your Account. Therefore, you must protect the security of your Account and password and not share them with any third party. You must notify us immediately of any unauthorized use or security breach of your Account.
3.3 You must not create multiple accounts.
3.4 Any sweepstakes, contests, raffles, surveys, games, or similar promotions (collectively, "Promotions") made available through the Services, to the extent permitted by applicable laws, may be governed by separate rules. If the rules for a Promotion conflict with these Terms, the Promotion rules will govern.
3.5 When using the Services, you agree and undertake not to take any action or make available any User Submissions, as defined in Section 9 below, through the Services that may:
(1) infringe or violate another person’s rights, including intellectual property rights;
(2) circumvent or attempt to circumvent any of these Terms, the Policies or other rules relating to the Services including the Promotions;
(3) constitute unauthorized or unsolicited advertising, or junk or bulk e-mail;
(4) Collect personal data from other users or use any such information collected from the service, but only in cases strictly necessary for research that helps detect, identify, or understand systemic risks related to the service, in accordance with the objectives of the European Union's Digital Services Act, and in compliance with applicable data protection and cybersecurity laws;
(5) engage in any conduct that is likely to cause a security breach of your Account;
(6) obtain another user’s password, Account, or other security information;
(7) use a third party's credentials, conceal your true IP address, or otherwise impersonate or misrepresent your identity or your affiliation with any person or entity;
(8) violate or interfere with the proper functioning or security of any computer network;
(9) run any form of auto-responder or "spam" on the Services, any process that runs or is activated while you are not logged into the Services, or any process that otherwise interferes with the proper functioning of the Services (including by placing an unreasonable load on the Services' infrastructure through overloading, “flooding,” “mail bombing” or crashing the Services);
(10) potentially harm the Services, including but not limited to the violation of any security features of the Services, use of manual or automated software or other means to access, "crawl," "scrape," or "spider" any page, data, or portion of or relating to the Services or the introduction of viruses, worms or similar harmful code into the Services;
(11) copy or store any significant portion of the content on the Services without written consent from us;
(12) decompile, reverse engineer, or otherwise obtain the source code or underlying ideas or information of or relating to the Services;
(13) buy any Products which you are not legally allowed to purchase or use;
(14) abuse any promotions, discounts, or other benefits offered by us, or manipulate the price of any listed Products or interfere with listings; or
(15) attempt to do anything, or permit, encourage, assist, or allow any third party to do anything, prohibited in this list.
In addition to any other remedies available to us, a violation of any of the foregoing is grounds for:
(1) removal or refusal to post any User Submission for any or no reason in our sole discretion;
(2) cancellation of your purchases of Products;
(3) cancellation of Rewards or payments due from us; and/or
(4) suspension or termination of your access to or use of the Services.
If we become aware of any possible violations by you of the Terms, we reserve the right to investigate such violations. If, as a result of the investigation, we believe that criminal activity has occurred, we reserve the right to refer the matter to, and to cooperate with, any and all applicable legal authorities. We are entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in the Services, including User Submissions, in our possession in connection with your use of the Services, to (i) comply with applicable laws, legal processes, or government requests; (ii) enforce the terms and policies; (iii) respond to any claims that user-submitted content infringes third-party rights; (iv) respond to your customer service requests; (v) protect the rights, property, or personal safety of us, our users, or the public, as well as law enforcement or other government officials; and (vi) in any manner we reasonably deem necessary or appropriate, in compliance with applicable laws, including applicable data protection and privacy laws, as further provided in our Privacy Policy.
3.6 More information about our content review methods, service abuse, appeals system, and the content recommendations we make to users are in compliance with the EU’s Digital Services Act.
4.1 Our Privacy Policy provides information about how we collect, use, and disclose your personal information when you access, visit or use the Services. In connection with your use of the Services, you acknowledge and agree that we may collect, access, use, preserve and disclose your personal information (including your Account and user information) as described in our Privacy Policy. The Privacy Policy is part of and is governed by these Terms and by agreeing to these Terms, you agree to be bound by the terms of the Privacy Policy.
5.1 With your consent or as otherwise permitted by applicable law, we may send you communications electronically such as emails, texts, mobile push notices, and notices and messages on or through the Services (“Push Messages”). You acknowledge that, when you use the App, your wireless service provider may charge you fees for data, text messaging and/or other wireless access, including in connection with Push Messages. Please check with your wireless service provider to determine what fees apply to your access to and use of the Services, including your receipt of Push Messages from us. You are solely responsible for any fee, cost or expense that you incur to download, install and/or use the Services on your mobile device, including for your receipt of Push Messages. You also acknowledge and agree that all terms and conditions, agreements, notices, disclosures, and other communications and documents that we provide to you electronically constitute and shall have the same legal effect as “in writing.”
8.2 You agree that we may communicate with you at any email address or telephone number that you provide us, to: (i) notify you regarding your Account; (ii) troubleshoot problems with your Account; (iii) resolve a dispute; (iv) collect a debt; (v) poll your opinions through surveys or questionnaires; (vi) notify you regarding order, payment and delivery updates; (vii) send you authentication texts; or (viii) as otherwise necessary to service your Account or enforce these Terms, the Policies, applicable laws and regulations, or any other agreement we may have with you. Standard text messaging charges applied by your cell phone carrier will apply to text messages that we send. We will obtain your consent for any such communications sent to your email address to the extent required by applicable law.
5.3 If you would like to receive our marketing materials via mobile texts and alerts, you may sign up to do so. When required, and in accordance with applicable legal standards, we will send promotional information to the phone number you provided, which may include one-time passwords, order notifications, our promotional materials, and cart abandonment reminders (enabled through cookies we collect as outlined in these terms). Opting into one program does not automatically enroll you in another. You have the right to opt out of marketing materials. Message frequency may vary, and mobile operators are not responsible for any delays or undelivered messages. Message and data rates may apply. You are not required to receive marketing SMS as a condition for using the service.
5.4 Our communications with you may be through a third-party service provider. You acknowledge and consent that, subject to our Privacy Policy, your communications with us, third party merchants, or our agents may be recorded, monitored, and stored for quality control and training purposes, or to protect your, our and/or third party merchants’ interests, as further outlined in our Privacy Policy.
6.1 “User Submission” means anything posted, uploaded, shared, submitted, stored, or otherwise provided by you through the Services, including suggestions, comments, reviews, ratings, photos, videos, or other feedback or materials, and may be viewable by other users.
6.2 For all User Submissions, you grant us a fully-paid, royalty-free, non-exclusive, transferable, sublicensable, worldwide right (including any moral rights) and license to use, license, store, display, reproduce, save, modify (e.g. to make sure the User Submission is viewable on different systems and devices), create derivative works, publicly perform, publicly display, distribute, translate, or otherwise process such user-submitted content in any manner we determine is necessary to operate, promote, and advertise the service, including presenting, displaying, or performing such user-submitted content according to your preferences, always in compliance with applicable data protection laws and other applicable laws.
6.3 You acknowledge and agree that all User Submissions (including the user name under which you made them) are non-confidential and non-proprietary (except for communications directly with GridMRO for submitting reports or complaints or resolving service issues, which will be considered confidential).
6.4 You warrant that you own or otherwise control all rights to the User Submissions and that any User Submission does not infringe upon or violate the rights of any third party or violate any of the rules and restrictions contained in these Terms (including those included in Section 3 herein).
6.5 We do not endorse User Submissions and they do not represent our views. We expressly disclaim any liability for User Submissions or damages resulting from them. We expect users to maintain a high level of integrity when submitting User Submissions that are viewable by other users, especially with respect to ratings and reviews of Products. You undertake that the User Submissions that are viewable by other users are made truthfully in good faith and based only on your first-hand experience. You further undertake that you will prominently indicate if a User Submission was sponsored or paid for in any way. You acknowledge that we have no obligation to pre-screen User Submissions, although we reserve the right to pre-screen, refuse, exclude or remove any User Submission. By entering into these Terms, you hereby provide your irrevocable consent to such monitoring. In the event that we pre-screen, refuse, exclude or remove any User Submissions, you acknowledge that we will do so for our benefit, not yours. Without limiting the foregoing, we shall have the right to remove any User Submissions that violate the Terms or are otherwise objectionable.
7.1 You acknowledge and agree that all materials displayed, performed, or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations and User Submissions (collectively, "Content") are protected by copyright and/or other intellectual property laws throughout the world. You undertake to comply with all copyright notices, trademark rules, information, and restrictions contained in the Content, and not to copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, or otherwise use for any purpose any Content not owned by you without the prior consent of the owner of that Content.
7.2 We respect others' intellectual property rights, and we reserve the right to delete or disable Content alleged to be infringing upon another person’s intellectual property rights and to terminate the accounts of the alleged infringers. See our Intellectual Property Policy to learn how to report potentially infringing content.
7.3 You acknowledge and agree that we own or license the Services. You undertake not to modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, or otherwise exploit any of the Services, except as expressly provided in this Section 7.
7.4 Subject to your compliance with these Terms and all applicable policies, rules, and guidelines, and your payment of any applicable fees and applicable Sales Taxes thereon, we or our content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Services for the sole purpose of using GridMRO. All rights not expressly granted to you in these Terms or any policies or guidelines are reserved and retained by us or our licensors, suppliers, publishers, rightsholders, or other content providers. The licenses granted by us terminate if you do not comply with these Terms or any applicable policies, rules, or guidelines.
7.5 You may not make any commercial use of any of the information provided on the Services or make any use of the Services for the benefit of another business unless explicitly permitted by us in advance. You may not solicit, advertise for, or contact in any form users for employment, contracting or any other purpose not related to the Services facilitated through GridMRO. If you violate this provision, we reserve the right to refuse service, terminate accounts, and/or cancel purchase transactions in our discretion.
8.1 You acknowledge and agree that any Content publicly posted or privately transmitted through the Services by a third party is the sole responsibility of the person that posted or transmitted such Content. You access and use such Content, and interact with other users, at your own risk. We are not responsible for any errors, mistakes, omissions, inaccuracies in the Content posted by third parties. We do not control such Content and have no duty to take any action regarding how you may interpret, use or react to such Content. We have no obligation to review or monitor, and do not approve, endorse, or make any representations or warranties with respect to, such Content. You also understand that we cannot guarantee the identities of the users with whom you interact while using the Services and are not responsible for which users gain access to the Services.
8.2 You are responsible for all Content you contribute, in any manner, to the Services, and you represent and warrant you have all rights to contribute such Content to the Services in such manner.
8.3 The Services may contain links or connections to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third-party websites or services. In addition, we will not and cannot monitor, verify, censor, or edit the content of any third-party website or service. You acknowledge and agree that we are not responsible for any risks resulting from your access or use of any third-party websites or services. We encourage you to be aware when you leave the Services and to read the terms of use and privacy policy of each third-party website or service that you visit or use.
8.4 Your interactions with other users, other entities or individuals as a result of your use of the Services, including but not limited to product partners, such as communication, payments, performances, and deliveries, are solely between you and such third parties; provided, however, that we reserve the right, but has no obligation, to intercede in such interactions. You should make whatever investigation and/or seek whatever professional advice as you feel necessary or appropriate before proceeding with any interaction with any of these third parties. You acknowledge and agree that we are not responsible for any loss or damage incurred as the result of such interactions. You agree that we will not be responsible for any liability incurred as the result of such interactions.
8.5 Arranging for the sale of listed products outside of the service or making payments to third parties to avoid the fees required for purchasing products through the service is a material breach of these terms.
9.1 We expressly disclaim any liability that may arise between users of GridMRO. If there is a dispute between you and another user or any third party on GridMRO, we are under no obligation to become involved.
10.1 As a customer, you are responsible for reading the full product listing before purchasing any product. A minimum purchase amount may be required to place an order, and the specific amount may vary between first-time orders and subsequent orders. Any applicable minimum purchase amount and conditions will be disclosed to you on the product detail page before you place an order.
By confirming your purchase, you acknowledge that you are responsible for paying the total cost of your order, including customs duties, taxes, and shipping fees (if applicable). Unless otherwise specified, all prices displayed on our website in the European Union, in euros (€) or other local currencies, include applicable VAT and all other taxes (excluding customs duties, which are subject to specific provisions below). Depending on the product you purchase and the shipping method you choose, shipping fees may apply and will be clearly displayed to you before you confirm your order.
In the event that we provide customer service and handle returns, you agree to the following: (i) The purchase contract for the product is only concluded between you and the third-party product partner, GridMRO is not a party to that contract and is not an agent or representative of the product partner, (ii) If applicable, you will act as the importer of the purchased product and authorize us to appoint a freight forwarder as your direct representative to pay any customs duties, taxes, and fees on your behalf. Acting as the importer of the purchased product means you are responsible for paying all taxes and duties arising from the importation of the goods to the Republic of Austria.
We provide an estimate of the customs duties, taxes, and fees (import fees) for customers in the EU during customs clearance. At checkout, we have the right to ask you to prepay the import fees to ensure that we can pay these fees on your behalf. Please note that for customers located in the EU, if the total value of the imported goods exceeds the applicable legal threshold, the goods you purchase may be subject to import fees. If the actual import fees exceed the prepaid amount, you will not be charged any additional fees. If the actual import fees are lower than our estimate, we will automatically refund the difference using the payment method you used for the order. You will receive an email confirming the refund amount. The refund will be processed once we receive an invoice from the carrier confirming the actual import fees.
At checkout, you will see whether the selected products exceed the potential customs duty exemption threshold, so in addition to the displayed purchase price, you may need to pay customs duties. You can use the information provided there to determine the exact customs duty amount.
Please note that only third-party product partners acting as professional merchants are authorized to sell products on GridMRO.
10.2 Please check all descriptions and restrictions regarding the Product you are interested in thoroughly before you place your Order. If you have any special circumstance (e.g., a medical or health condition and/or special need) that may affect or be affected by the Product you wish to purchase, it is solely your responsibility to inform us before you place your Order.
10.3 We make reasonable efforts to display, as accurately as possible, the colors of our Products on GridMRO. However, we cannot guarantee that the display of any color on your device will be an accurate depiction of the color of the Product you selected to purchase.
10.4 National consumer laws grant you legal rights, including legal guarantees for products in accordance with applicable laws. Under your local laws, you may have the right to (a) bring products into conformity with the law, or (b) terminate the contract. You can exercise these legal rights against third-party product partners.
10.5 Before submitting your order, you may choose the shipping method and get an estimated delivery date for your order. You will be able to select available payment methods within your jurisdiction. In order to make a purchase, you must provide accurate and complete valid payment information, such as a credit card that you are authorized to use. You must promptly update your account to reflect any changes related to your payment method. By providing payment method information and approving specific purchase payments, you authorize us or our affiliates, agents, or payment service processors to charge your payment method: (A) the amount due for the specific product you seek to purchase; (B) all applicable duties, taxes, and shipping fees; and (C) any other charges related to your use of the services, as outlined before you approve the payment. We may, in accordance with applicable laws, refuse, freeze, or delay processing your transaction for any reason, including suspicion of fraud, anti-money laundering, and sanctions compliance, or if we reasonably believe your transaction poses a risk to us or any third party.
10.6 Payment Processors may charge you fees for your purchases made through GridMRO. Such processing fees will be disclosed to you via GridMRO. Your use of the Services and the payment processing provided by the Payment Processor is subject to your agreement with the Payment Processor, as may be modified from time to time. As a condition of using the payment services, you must provide accurate and complete information, and you authorize us to share this information with the Payment Processor.
10.7 Your payment obligations are fully fulfilled once your payment of the agreed price is received. You can download your order summary from our website.
11.1 We will assist you with customer services support involving payment, return, refund and other areas in connection with your purchase of Products.
11.2 We want you to be satisfied with your purchases through GridMRO. For all the products purchased on GridMRO, you may be entitled to a return and refund. For details of return and refund, please visit our Refund, Return and Warranty Policy. Please follow the instructions in the Policy if you want to request a refund. You acknowledge and agree that we will issue a refund to you in accordance with the Return and Refund Policy.
Unless otherwise described in the Refund, Return and Warranty Policy, the refund will not cover customs, taxes, or any return shipping costs you may incur in the refund process.
12.1 You may receive credits, coupons, cash, gifts or other kinds of reward by use of the Services (collectively, “Rewards”). Some Rewards may be limited to offset or pay for eligible purchases made within or through the services (please note that not all products are eligible). Unless required by law, Rewards cannot be exchanged for cash. You should read carefully the information and applicable rules regarding different kinds of rewards.
13.1 You are free to stop using the Services at any time. We are also free to terminate or suspend your use of the Services or your Account, for any reason in our discretion, including your breach of these Terms. You acknowledge and agree that we have the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms. Even after your use of the Services is terminated or suspended, these Terms will remain enforceable against you and any unpaid amount you owe to us will remain due.
13.2 If your Account is terminated for any reason, all Content and Rewards associated with your Account will be destroyed and cancelled. You should try to use any remaining Rewards before the date on which such termination becomes effective.
13.3 All provisions of the Terms which by their nature should survive, shall survive termination of these Terms, including without limitation, ownership provisions, warranty disclaimers, and limitations of liability.
14.1 We are only liable to you for our contractual obligations in providing the services. Under no circumstances shall we be liable for any actions or omissions of any third party.
14.2 Our liability to you is subject to the following rules:
(1) We are fully liable for any damage caused by our intentional acts or gross negligence, as well as for damages arising from fraudulent concealment of defects, violations of express warranties provided in this agreement, and for personal injury (life, body, and health).
(2) We are only liable for other damages caused by a breach of obligations that must be complied with to ensure the proper performance of the agreement, and which the other party typically relies on for compliance. Furthermore, our liability for such damages is limited to those that are considered typical and foreseeable in this type of contract. We are not liable for any unforeseeable losses. Unforeseeable losses refer to damages that occur unexpectedly, and at the time they occur, it is not clear they will happen, nor did you indicate to us before entering this agreement that we should expect such losses. Liability arising under product liability laws is unaffected. Any further liability is excluded.
(3) We are not liable for any warranties or obligations made with third parties under convenience contracts.
(4) Furthermore, we are not responsible for any content provided for free on GridMRO and its accuracy, reliability, or completeness, nor for any damages that may arise from this.
(5) Certain countries may not allow some of the above restrictions. These restrictions apply to the extent permitted by applicable law, and you may have additional rights under the consumer protection laws of your country.
15.1 You agree to indemnify us for any claims made by other users or third parties against you due to your use of the services or violation of this agreement, including any infringement of rights. When providing indemnification under this section, you shall bear any necessary legal defense costs. This provision does not apply if you are not liable for such claims. In Section 15, if you are indemnified for a claim, you must immediately and accurately provide us with all necessary information to review the claim and conduct a defense.
16.1 Assignment. You may not assign, delegate, or transfer these Terms, or your rights and obligations hereunder, to any other person in any way (by operation of law or otherwise) without our prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.
16.2 Unforeseen Events. We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
16.3 Choice of Law. If you are a resident of an EU member state, these Terms and any type of dispute that may arise between you and us shall be governed by the laws of that country. If you are a resident outside the EU, these Terms and any type of dispute that may arise between you and us shall be governed by the laws of the country to which your store sells.The United Nations Convention on Contracts for the International Sale of Goods does not apply to your agreement with us or these terms.
16.4 Online Dispute Resolution.The European Commission provides an online platform for resolving disputes (“ODR Platform”). You can currently access the ODR Platform at the following link: http://ec.europa.eu/consumers/odr. We are not obligated to participate in alternative dispute resolution mechanisms for consumer disputes.
16.5 Notice. You acknowledge and agree that we may give notice to you through email using the latest email address you provided to us, which constitutes effective notice. Therefore, you are responsible for keeping your email address information with us up to date. You can contact us via email at li@ GridMRO.com.
16.6 Waiver. Our failure to respond to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.
16.7 Third-Party Beneficiaries. This agreement is not intended to create any third-party beneficiaries.
16.8 Entire Agreement. These Terms are the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersede and merge all prior discussions between the parties with respect to such subject matter.
Our contact information is as follows: li@ GridMRO.com.
